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Hospital Visitation Policy

Visiting Hours: 7 AM - 10 PM

Visiting hours will be strictly enforced.

St. Claire HealthCare welcomes visitors. Having family and friends nearby can be a
great source of comfort, and we encourage visiting patients that are staying in our facility.

COVID Visitation Policy Updates
For the safety of our team and community we are requiring all visitors of patients with COVID-like symptoms to wear a mask, gloves, and gown. Our policy permits two visitors per patient. Visitors cannot change out. If visitors must exit for any reason they will not be allowed to re-enter the patients room unless the patient’s COVID result comes back negative.

General Guidelines

These guidelines are subject to change in order to protect the health and safety of our patients, visitors, and staff. Compassionate visitation exceptions may be made on a
case-by-case basis.

  • Visitors are required to follow all infection control guidelines including wearing
    a mask at all times.
  • Visitors are generally limited to 2 per patient.
    • Labor & Delivery patients may have 2 support people during delivery
      and 2 additional visitors.
  • Children under the age of 18 are welcome in most units. Must be supervised by
    an adult at all times.
    • Visitors to the Intensive Care Unit (ICU) must be 12 years of age or older.
  • One overnight visitor (18 or older) is permitted.
  • Clergy/Pastoral care visits are allowed anytime the patient and/or patient caregivers request their presence.
  • Visitors who are feeling ill or have a temperature of 100.4 or above are asked to postpone their visit.

Behavioral Health Unit: Beginning Wednesday, May 17, 2023, limited visitation will be available on Mondays, Wednesdays, and Fridays from 6 PM to 7 PM.

  • Only one visitor permitted per patient.
  • Visits are limited to 30 minutes.
  • Visitors are asked to arrive at least five minutes before their scheduled visit.
  • Patients must have been on the unit for at least 48 hours before visitors are permitted.

Emergency Department: Additional restrictions may apply within the ED for the protection

of patients and staff.

Communication Planning

Information regarding the patient’s condition will be given to the designated “spokesperson.” The designated spokesperson will be responsible for sharing information with family members or loved ones who should have this information. The “spokesperson” should plan to be at the hospital by 8 AM every morning to participate in care rounds with the healthcare team and obtain information about the patient’s condition.

Food & Beverage

St. Claire Café: Located on the 2nd floor of the hospital, the Café is open daily from 6:30 AM to 7 PM.

Beverage and Snack Vending Machines

  • First floor: Near main elevators and gift shop

  • Third floor: 3 North Visitors’ Lounge

  • Fifth floor: IRU (beverages only)