MyChart Resources
A new, easier way to manage your care—coming this summer.
At UK St. Claire, we believe you should be able to access advanced care close to home and manage your health easily wherever you are. That is why we are introducing UK HealthCare MyChart this summer, our new secure online patient portal.
What you need to know right now
Option 1: If you already use UK HealthCare MyChart
No need to do anything — your UK St. Claire information will automatically appear in MyChart on June 27. You can login using the button below.
Option 2: If you are new to UK HealthCare MyChart
If you are new to UK HealthCare MyChart, sign up here to create your account and get started before launch. You can also download the app on the Apple Store or get it on Google Play.
Option 3: If you have an activation code
Once MyChart launches on June 27, UK St. Claire patients may receive an activation code from their provider. Enter your activation code here and follow the prompts to create your account.
MyChart also brings your care together in one place across UK St. Claire, UK HealthCare and UK King’s Daughters.
MyChart will make it easier to:
- Schedule and manage appointments without calling
- Message your care team with questions
- View test results and visit details sooner
- Manage your medication
- Manage your care anytime from your phone or computer
As part of this transition, your recent visit records, medications and important health information will carry forward into MyChart.
Frequently Asked Questions
What can I do in MyChart?
MyChart gives you a simple, secure way to manage your care in one place. With MyChart, you can:
- Schedule and manage appointments without calling
- Message your care team with questions
- View test results and visit details sooner
- Manage your medication
You can access MyChart anytime from your phone or computer. Discover what MyChart can do for you.
When will MyChart be available?
MyChart will be available June 27.
Will I still be able to use the current patient portal?
No. The current patient portal (MHealth) will be replaced by MyChart.
If you already have MyChart, will you have to add UK St. Claire as a location?
No. If you already use UK HealthCare MyChart, your UK St. Claire information will automatically appear in MyChart on June 27. No additional setup is required.
Are UK St. Claire, UK King’s Daughters and UK HealthCare all on the same MyChart?
Yes. As of June 27, patients will use UK HealthCare MyChart to access their information from UK St. Claire, UK King’s Daughters and UK HealthCare.
Will my information transfer to MyChart?
Yes. Your visit records from the last three years, medications and important health information will carry forward into MyChart. Some information may appear later as final updates are completed.
Will a minor patient aged 14–17 be able to create their own MyChart login?
Yes. Patients ages 14–17 can have their own MyChart account. Beginning at age 14, MyChart includes additional privacy protections for certain health information. Parents and guardians may request access. For complete information about proxy access, please visit the UK St. Claire HealthCare Proxy Access page.
How can a parent or guardian request MyChart proxy access for a patient ages 14–17?
Beginning at age 14, MyChart includes additional privacy protections for certain health information. Parents and guardians may request either limited or full proxy access for patients ages 14–17. Direction on how to request access in MyChart is available on the Proxy Access page. Proxy access can also be discussed with the patient's provider or Health Information Management (HIM). Patients may also choose to share access with a parent or guardian through MyChart. A formal authorization form is not currently required.
Will parents or guardians be able to see appointments for patients ages 14–17 in MyChart?
It depends on the level of proxy access granted. With limited proxy access, appointment details are not visible. With full proxy access, parents or guardians can view appointment information.
Is MyChart secure?
Yes. MyChart is a secure system that protects your personal health information and allows you to communicate safely with your care team.
What if I don’t have a computer or smartphone?
You will still be able to receive care as you do today. MyChart is an additional option to make managing your care easier, but it is not required.
Will any of my medical records be deleted?
No. Medical records are not being deleted as part of the transition to MyChart.
What if I need records that do not appear in MyChart after June 27?
Please contact UK St. Claire Health Information Management at 606-408-1859 or [email protected].
Where can I learn more about MyChart?
Visit the MyChart Help section to find frequently asked questions and helpful how-to information.
Who do I contact if I have questions?
E-mail us at [email protected] or call our MyChart Patient Support Line at 859-218-6221 or 844-820-7344 (toll-free).
Support information will be shared as we get closer to launch. In the meantime, please continue to contact your care team as you normally would.