MyChart is coming to UK St. Claire June 27: A new, easier way to manage your care

MyChart Details

Proxy Access Through MyChart

If you are the personal representative (for example, a parent, legal guardian or attorney-in-fact) of a UK St. Claire patient, you may request access to the patient's health information through MyChart. This is known as proxy access.

You may request proxy access, beginning June 27, 2026, through MyChart or by contacting the UK St. Claire Health Information Management (HIM) team at 606-408-1859 or [email protected].

UK St. Claire staff can also help you set up proxy access during your next visit. Some proxy relationships require additional documentation, such as proof of guardianship or power of attorney.

Note that proxy access is granted strictly at the discretion of UK St. Claire and may be revoked at any time.

A separate request must be submitted for each patient for whom you are requesting proxy access.

Proxy access for adolescents ages 14–17

A parent or guardian has “full” access to their child’s medical record until the child turns 14 and “limited” access until the child turns 18. Access for a “pediatric proxy” is automatically transitioned to “limited” access for the parent or guardian on the child’s 14th birthday. You may direct questions about proxy access to your child’s healthcare provider or contact UK St. Claire’s Health Information Management office at 606-408-1859 or [email protected].

Note: KRS 214.185 allows minors, in certain situations, to be treated without parental/guardian consent. Under HIPAA 45 CFR 164.502, this sometimes prevents UK St. Claire from releasing information to the parent/guardian.

For patients between the ages of 0 (birth) and 13 years 364 days, proxy account holders can use the UK St. Claire MyChart portal to:

  • Send a secure email message to the child’s care team
  • Request prescription renewals 24 hours a day
  • Request, cancel or reschedule appointments
  • Pay bills online
  • View and print lab test results, radiology reports and office visit summaries
  • Get health maintenance reminders
  • View and print the child’s immunization record and allergy information
  • See provider notes from the child’s clinic visits and discharge summaries for any hospital stays

For patients ages 14 through 17, limited proxy access allows a parent or guardian to:

  • Pay bills online
  • View and print office visit summaries
  • View and print immunization records
  • View documentation on sports physicals
  • E-sign UK TeleCare documents

When the patient turns 18 years old:

  • All proxy access will end

For information on how to obtain copies of medical records for patients ages 14 through 17, the parent or legal guardian may contact UK St. Claire’s Health Information Management office at 606-408-1859 or [email protected].

How to request proxy access through MyChart

  1. Log in to your MyChart account.
  2. Select Menu.
  3. Navigate to the Sharing section.

  4. Select Request Access to a Minor's Record, see arrow below. 

    Screenshot of MyChart portal page with red arrows pointing to the menu icon and to "Request Access to a Minor's Record"

  5. Fill out request form. 

    Screenshot of MyChart portal page with red frame around "Right to access" statement and checkbox and a red arrow pointing to the form submission button.
  6. Click “I certify that I have the legal right to this minor’s medical information.”
  7. Submit request.
  8. Once the request is submitted, access will be granted within three business days. We may contact you if we need more information.

Most requests are processed within three business days. You may be contacted if additional information or documentation is needed. 

Screenshot of MyChart portal confirmation message indicating that the proxy access request form has been submitted.

Questions about proxy access or medical records?

For assistance with proxy access, medical records or Health Information Management questions, please contact UK St. Claire’s Health Information Management office at 606-408-1859 or [email protected]. You may also contact your healthcare provider with questions about proxy access and MyChart.